Review our cancellation, refund, booking modification, and rescheduling policies before confirming your TravelMittra booking. We believe in transparent and customer-friendly travel policies.
At TravelMittra, we understand that travel plans may change due to unforeseen circumstances. This Cancellation & Refund Policy explains the terms related to booking cancellations, refund eligibility, booking modifications, and refund processing timelines.
By booking any tour package, hotel, taxi service, trekking expedition, or adventure activity through TravelMittra, you agree to this Cancellation & Refund Policy.
Cancellation charges depend upon the type of booking, travel dates, hotel policies, transportation providers, permit fees, and other third-party service providers. Please read this policy carefully before confirming your booking.
All cancellation requests must be submitted directly to TravelMittra through one of the following official communication channels:
Cancellation requests are considered valid only after they have been acknowledged by our support team.
Customers may request changes to their confirmed booking, subject to availability and operational feasibility.
We recommend requesting any changes as early as possible. Last-minute modifications may not be possible due to hotel, transport, permit, or supplier restrictions.
Cancellation charges are calculated based on the number of days remaining before the scheduled departure date.
| Cancellation Period | Cancellation Charge |
|---|---|
| More than 30 days before departure | 10% of the booking amount |
| 15–30 days before departure | 25% of the booking amount |
| 7–14 days before departure | 50% of the booking amount |
| Less than 7 days before departure | 100% of the booking amount |
| No Show | No Refund |
The above cancellation charges are general guidelines. Certain hotels, airlines, transport operators, government permits, and third-party suppliers may have separate cancellation policies that will also apply.
Eligible refunds shall be processed after deducting applicable cancellation charges, government permit fees, payment gateway charges, hotel cancellation charges, transportation charges, and any other non-refundable expenses already incurred.
Refund eligibility depends upon:
Refunds are processed only after receiving the applicable amount from hotels, transport providers, government authorities, or other service partners, wherever applicable.
Once a refund request is approved, the refund will be processed using the original payment method whenever possible.
| Payment Method | Expected Refund Time |
|---|---|
| UPI | 3–7 Business Days |
| Credit / Debit Card | 5–10 Business Days |
| Bank Transfer | 5–10 Business Days |
| International Payments | 7–15 Business Days |
Actual refund timelines may vary depending on your bank, payment gateway, or financial institution.
The following charges are generally non-refundable unless specifically stated otherwise:
TravelMittra shall not be held responsible for any cancellation, postponement, delay, or modification of services caused by circumstances beyond our reasonable control.
In such situations, refunds or alternative travel dates shall be offered only where reasonably possible and subject to third-party supplier policies.
Customers are responsible for ensuring that all booking details are correct before confirming payment.
We strongly recommend purchasing travel insurance to protect against unexpected cancellations, medical emergencies, weather disruptions, and unforeseen travel interruptions.
TravelMittra reserves the right to update, modify, or revise this Cancellation & Refund Policy at any time without prior notice.
The latest version of this policy will always be available on this page. Continued use of our website and services after any changes constitutes acceptance of the revised policy.
This Cancellation & Refund Policy should be read together with our Terms & Conditions and Privacy Policy. In case of any inconsistency, the final decision of TravelMittra shall prevail to the extent permitted by applicable law.
Certain hotels, airlines, transport operators, government departments, permit authorities, and other third-party service providers may have their own cancellation and refund rules, which will also apply wherever relevant.
If you have any questions regarding our Cancellation & Refund Policy or wish to request a cancellation, please contact us using the details below.
Website: https://travelmittra.com
Email: info@travelmittra.com
Phone: +91 73518 33461
Office: Pithoragarh, Uttarakhand, India
Last Updated: July 2026